Something Social, LLC - Social Media Management Intern; Austin, TX
August 2014 - Present
- Manage the social media behavior and online reputation of small, medium, and large companies in the hospitality and food & beverage industries to maintain and increase brand equity
- Employ Hootsuite to monitor and schedule tweets and Facebook posts to ensure constant social media presence of major accounts
- Create compelling content for clients' blogs by researching current trends and relevant topics
August 2014 - Present
- Manage the social media behavior and online reputation of small, medium, and large companies in the hospitality and food & beverage industries to maintain and increase brand equity
- Employ Hootsuite to monitor and schedule tweets and Facebook posts to ensure constant social media presence of major accounts
- Create compelling content for clients' blogs by researching current trends and relevant topics
Target Corporation - Marketing Intern; Minneapolis, MN
June 2014 - August 2014
- Led an individual project focused on creating data-driven strategy and optimization of Target's mobile coupon channel
- Presented insights and recommendations to key leaders and directors in the department including direct-reports to the VP
- Collaborated with internal partners and external vendors to gather historical data for retroactive analysis
- Congregated data in Excel, create helpful graphics and visuals, use Data function to filter and calculate regressions and correlations, and produce meaningful insights from data
- Directed mobile coupon platform vendor in planning and executing test-and-control experiments and hypothesis testing
- Managed professional email, tasks, and calendars in Outlook to maintain transparency and efficiency of teamwork
- Grew and currently maintain network of coworkers and mentors by scheduling regular contact and reaching out
June 2014 - August 2014
- Led an individual project focused on creating data-driven strategy and optimization of Target's mobile coupon channel
- Presented insights and recommendations to key leaders and directors in the department including direct-reports to the VP
- Collaborated with internal partners and external vendors to gather historical data for retroactive analysis
- Congregated data in Excel, create helpful graphics and visuals, use Data function to filter and calculate regressions and correlations, and produce meaningful insights from data
- Directed mobile coupon platform vendor in planning and executing test-and-control experiments and hypothesis testing
- Managed professional email, tasks, and calendars in Outlook to maintain transparency and efficiency of teamwork
- Grew and currently maintain network of coworkers and mentors by scheduling regular contact and reaching out
EarthColor - Account/Sales Executive Intern; Austin, TX
January 2013 - December 2013
- Upgraded efficiency of data collection by implementing a systematic database in Google Drive
- Used LinkedIn for lead generation in nationwide markets for multiple sales team members
- Efficiently used Outlook and functions to correspond professionally with prospects and coordinate with colleagues and coordinate meetings with calendar function
- Consolidated data in Salesforce.com to improve efficiency and strategy for multiple sales representatives
- Utilized SproutSocial and other software for social media management and brand development
Jal the Grille - Hostess/Waitress; Sugar Land, TX
May 2013 - August 2013
- Assisted management and owner directly with the start-up process and grand opening
- Greeted guests and strategically seated customers to optimize space and increase waiter efficiency
- Acted as liaison between guests and restaurant owners; handled complaints and comments professionally
- Provided training for newly-hired wait staff by teaching Adelo POS system, waiting etiquette, and restaurant policies
- Became familiar with Middle-Eastern food and demographic to integrate and emphatize with customers
American Eagle Outfitters - Sales Associate; Sugar Land, TX
March 2011 - August 2011, May 2012 - August 2012
- Increased store denim sales by 8% through personal selling and developing friendly relationships with customers
- Excelled in store-wide competitions for sales associates
- Restocked, folded, and organized merchandise to manage aesthetic appearance and efficiency of shopping at store
- Provided professional assistance to shoppers to ensure loyalty and satisfaction
- Increased add-on sales by suggesting complementary merchandise and providing positive feedback in the fitting rooms
- Maintained fitting rooms courteously and promptly to provide exceptional customer service
- Handled cash and credit at register and POS system accurately and efficiently
Biourja Trading, LLC - Intern; Houston, TX
August 2010 - March 2011
- Computed 200 invoices/week using Focus software to ensure accounts were paid punctually
- Supervised Account-Payables and facilitated a new organization system on network for digital invoices, replacing two rooms full of unsorted paper invoices
- Scanned documents and sent relevant files via email to supervisors and vendors
- Maintained professional correspondence with clients
- Arranged and sent postal mail both internally and to external recipients